Frequently Asked Questions 2018-04-05T18:49:14+00:00
eCourt Reporters FAQ

Frequently Asked Questions

We’ve compiled a list of the questions we get asked most often.  Please view the answers by clicking on the ‘+’ to the left of each question. If you are not finding what you are looking for, send us your question through our quick contact form on this page.

How do I update my profile or account information as a reporter? 2018-05-01T10:51:44+00:00

In your Dashboard you can make changes to your account information.  Click here for a visual guide.

I’m an attorney (or a paralegal), can I request a specific reporter or videographer? 2018-05-01T10:55:29+00:00

Yes you can.  You simply search by their full name when you request an appointment.  This is a unique feature just for the attorney offices.

How do I know a reporter or videographer’s experience level and certifications? 2018-05-01T10:56:26+00:00

After you input the job information, a list of available reporters and/or videographers will be populated.  In the list, you will see their years of experience, their certifications, and their rates.

Is there a charge to sign up? 2018-03-15T21:27:07+00:00

There is no fee to list your services.  There is no subscription fee.

Do I really have to upload a personal photo? 2018-04-05T18:45:52+00:00

Yes, please.  Attorneys select reporters and videographers based on their unique skills and certifications.  A photo ensures to the attorney hiring your services that you are the same person associated with the profile selected.

I have charges that are not listed on the set-up sheet. How do I add those incidental charges? 2017-08-02T15:07:57+00:00

We have streamlined the price sheet to make it amenable across the country. If there is a charge that you have that is not on the price sheet, inform the attorney upon acceptance of the job. The attorney will expect to pay only what is revealed upfront. There are no hidden charges to the attorney.

What are the rates charged to the attorney or the court reporting firm/agency? 2018-04-20T15:55:16+00:00

All schedulers are charged the rate you set up in your profile. It’s YOUR rates.

I filled out a profile, what happens next? 2017-08-07T16:22:45+00:00

Your application will be reviewed by our vetting team. You may be contacted for additional information. Once you are approved, you will receive notice to upload a personal photo on your profile. You then will be able to start received assignments.

Who does invoicing and collection? 2017-08-02T14:59:31+00:00

eCourt Reporters handles all invoicing and collection.

How is production handled? 2018-04-20T09:34:13+00:00

The reporter does production for the highest possible pay. There is an option for eCourt Reporters to do the production, but a higher percentage of the invoice will be withheld. After completion of the job, you will upload job information for invoicing. An ASCII and exhibit copies will also be uploaded to the attorney repository.  Please note that when you accept a job from a court reporting firm or agency, they will do the production.

Who sees my rates? 2018-04-20T09:36:22+00:00

Your rates are seen by schedulers only. Other reporters cannot see your rates.

Can I have another reporter cover a job I have already accepted? 2017-08-07T16:21:03+00:00

Attorneys select court reporters and videographers based on their specific qualifications and charges. The attorney will expect to see the person selected to be the same person providing services. Abuse of this policy will result in removal from ecourtreporters.com
In an emergency situation, you may have an affiliate reporter or videographer complete the assignment, but this can only be done with the scheduler or attorney’s approval. An email notice for an emergency change in coverage must also be sent to info@ecourtreporters.com.

I know of other court reporters and videographers that are interested in this platform. Is there an incentive to recommend fellow professionals? 2018-01-08T15:01:28+00:00

We do have a referral program.  For each court reporter and/or videographer that you refer to us, you receive $25 after they are vetted and approved to be an eCourt Reporter. E-mail a request for the referral form at info@ecourtreporters.com.

What if I want to change my rates? 2018-04-20T09:38:40+00:00

Sign In to your account at any time and go to “View or Update my Services and Prices” on your Dashboard.    Make your changes and be sure to click “Save Services and Prices”.