Frequently Asked Questions
We’ve compiled a list of the questions we get asked most often. Please view the answers by clicking on the ‘+’ to the left of each question. If you are not finding what you are looking for, send us your question through our quick contact form on this page.
The status of your calendar will show in different colors. “Available” is shown in teal, “Scheduled” is light green, and “Pending” is yellow. “Pending” means you still need to Accept or Decline a job. “Canceled” will be shown in red. White on your calendar indicates not available (this means you will NOT be found in searches).
Go to your personal calendar and select the date you want to work. Click start time and slide down to desired available hours. The calendar will change to teal when you are available.
To adjust your time or to delete availability, click on your available block of time and a modal will pop up. Here you can adjust the start and end time or go to the lower left corner to delete the block of time. Click “Save” to retain your changes.
Refer attorneys and paralegals to register and begin scheduling YOUR services. You get $25 in cash for every attorney or paralegal you refer that registers. Tell your referred attorney or paralegal to search for you by your full name. You get paid to promote yourself! Take advantage of this exclusive feature found only on eCourt Reporters’ platform!
Here’s the form to collect your reward: Refer attorneys and paralegals.
In your Dashboard you can make changes to your account information. Click here for a visual guide.
Yes, you can. Simply search for the desired service provider by their full name when you request an appointment. This is a unique feature just for the attorneys and paralegals.
After you input the job information, a list of available reporters and/or videographers will be populated. In the list, you will see their years of experience, their certifications, and their rates.
There is no fee to list your services. There is no subscription fee.
Yes, please. Attorneys select reporters and videographers based on their unique skills and certifications. A photo ensures to the attorney hiring your services that you are the same person associated with the profile selected.
We have streamlined the price sheet to make it amenable across the country. If there is a charge that you have that is not on the price sheet, inform the attorney upon acceptance of the job. The attorney will expect to pay only what is revealed upfront. There are no hidden charges to the attorney.
All schedulers are charged the rate you set up in your profile. It’s YOUR rates.
Your application will be reviewed by our vetting team. You may be contacted for additional information. Once you are approved, you will receive notice to upload a personal photo on your profile. You then will be able to start received assignments.
eCourt Reporters handles all invoicing and collection.
The reporter does production for the highest possible pay. There is an option for eCourt Reporters to do the production, but a higher percentage of the invoice will be withheld. After completion of the job, you will upload job information for invoicing. An ASCII and exhibit copies will also be uploaded in the repository. Please note that when you accept a job from a court reporting firm or agency, they will do the production.
Your rates are seen by schedulers only. Other reporters cannot see your rates.
Attorneys select court reporters and videographers based on their specific qualifications and charges. The attorney will expect to see the person selected to be the same person providing services. Abuse of this policy will result in removal from ecourtreporters.com
In an emergency situation, you may have an affiliate reporter or videographer complete the assignment, but this can only be done with the scheduler or attorney’s approval. An email notice for an emergency change in coverage must also be sent to firstname.lastname@example.org.
We do have a referral program. For each court reporter and/or videographer that you refer to us, you receive $25 after they are vetted and approved to be a service provider.
Here’s the form to collect your reward: Referral of Court Reporters/Legal Videographers